Cookie Policy
Last updated: 8 September 2026
This Policy describes cookies and similar technologies used by LocalMatch. Only strictly necessary technologies are enabled by default.
1. What cookies are
Cookies are small files stored on a device. Equivalent technologies, including local storage and identifiers, may perform similar functions. LocalMatch uses them only for the purposes below.
2. Essential technologies
These are needed for security, authentication, fraud prevention, load balancing, session continuity and indispensable preferences. They do not require consent and cannot be disabled in our panel, although browser blocking may prevent the service from working.
3. Analytics
Analytics measures use, performance and navigation. LocalMatch uses PostHog, hosted in the European Union, and only after the user enables this category: while there is no valid consent, PostHog is not loaded and no pageviews or events are sent. Once consent is given, we collect: pages visited; product actions, namely authentication, sign-up steps viewed, completed or abandoned, match creation, joining and leaving a match, payment start and review submission; application errors; and technical characteristics of the device, the browser and the IP address. For signed-in users, the account identifier, email address, name and user type are attached, so that sessions belonging to the same person can be told apart. PostHog stores an identifier in the device's local storage. Analytics events are retained for 12 months. Withdrawing consent stops collection immediately and clears that identifier from the device; to erase events already collected, write to support@local-match.com.
4. Marketing
Marketing technologies measure LocalMatch's advertising campaigns on Facebook and Instagram and show ads to people who have already visited the site. LocalMatch uses the Meta Pixel, provided by Meta Platforms Ireland Limited, for this purpose, and only after the user has turned this category on: until valid consent exists, the pixel is not loaded, no cookie is written and no event is sent to Meta. Once consent is given, the following is sent to Meta: the pages visited; account creation and the type of account created; the organiser application; and technical characteristics of the device, the browser and the IP address. Names, email addresses and phone numbers are not sent, and Meta's automatic advanced matching is turned off. If the user is logged in to Facebook or Instagram, Meta may link the visit to that account. The pixel stores the _fbp cookie on the device for three months, and the _fbc cookie when the visit comes from an ad. Meta also processes this data for its own purposes, as a joint controller for the collection, under its privacy policy, and may transfer it to the United States under the EU-U.S. Data Privacy Framework. Withdrawing consent stops the sending immediately and deletes those cookies from the device; to request deletion of what Meta has already received, the request is made to Meta through the ad settings of the Facebook or Instagram account. Refusal does not prevent bookings or essential features.
5. Choice and withdrawal
On the first visit, users may accept, reject or configure categories with equal ease. Rejection applies until a valid choice is made. The panel can be reopened here; withdrawal applies to future processing.
6. Preference storage
The choice is stored on the device, in local storage, under cookie_consent. The record includes the categories chosen, the date, and the version of this Policy the choice relates to. When the Policy changes substantially the version changes and the panel asks again — a choice made against an earlier text does not carry over. Consent lasts a maximum of six months; after that the panel asks again, even if the Policy has not changed.
7. Contact
Controller: SILVERMOON - UNIPESSOAL, LDA., tax number 517 362 708, Rua do Cabo 52 1E, 1250-056 Lisboa, Portugal. Questions and rights: support@local-match.com.